We are not a business which focuses on phone support for customers. We are not a customer service support line at 604-369-6229. We are not in the customer service industry we are in the transportation industry and our main goal is providing safe rides. We do not take bookings over the phone and we do not resolve any complaints on the phone. Once you are a verified customer and paid the dispatch fee of $22 dollars than you will receive customer support through our drivers although sometimes you may see the 604-369-6229 number through a text verification or phone verification it is only because the drivers route their calls through our inquires line upon arrival. Our goal at “Sober Girls Designated Drivers Vancouver BC” is to have almost no phone contact with customers because we are a referral service. We have a website where all information about the service is there to read. Our website currently has hundreds hours of work put into it with price tag of about $15,000. Our software “Sober Fleet” which is a fully automated dispatching system has taken hundreds of hours and has a price tag of around $22,000 why? because “Sober Girls Designated Drivers Vancouver BC” accepts everyone for who they are and it’s the reason why we gave a person with a disability an opportunity to prove his worth to the world through our website and software. Treating people with disabilities with dignity goes a long way in life; our web developer has built Sober Girls DD technologies up to what it is. At “Sober Girls Designated Drivers Vancouver BC” we support our web developer as a person with abilities as opposed to disabilities and we do not see his autism diagnoses as a downfall like so many other company owners would in this industry. We believe in equality and opportunity for those who may have barriers and we see the unique ability our web developer has to develop automated systems. Our “Designated Drivers” may have disabilities (we like to call them people with unique abilities) and we believe people with disabilities have the right to work in their abilities to support themselves. The founder of “Sober Girls Designated Drivers Vancouver BC” had to face work place discrimination due to her own disabilities which left her and her daughter living out of a car. In order to get better as a society we need to take a step back and observe how we treat each other because it’s not okay to mistreat someone because they have disability. We need to come together as a society and stop comparing and contrasting because it pushes people with disabilities out of society which creates bigger problems.  “Sober Girls Designated Drivers Vancouver BC” services provided is real simple- we collect our dispatch fee and dispatch your request to a driver whom we have screened and vetted for your safety. The drivers are the customer service reps for “Sober Girls Designated Drivers Vancouver BC” and they are trying to deliver a great service while making a little extra cash. Everyone who knows the staff at “Sober Girls Designated Drivers Vancouver BC” has first hand knowledge of our advocating  equality for persons with disabilities and those with multiple barriers. Designated Driving is not an industry that is high profit and it is not a way for anyone to get rich quick; our industry is simply a supplemental income and this is how we keep the industry standard for pricing low;  as the dominating company on google. “Sober Girls Designated Drivers Vancouver BC” as the dominating “Designated Driver” company on google we have chosen to do the right thing and make the service affordable for everyone. Our “Designated Drivers” have serviced well over 9000 customers since opening “Sober Girls Designated Drivers Vancouver BC” and not one customer we followed up with has had anything bad to say about our drivers customer support and let’s face it that would be rude in itself. Our staff meetings consist of making the service better for customers through continued driver training and continued website and software updates. In the event a driver states a customer has a concern than the customer must complete a dispute form through disputes@sobergirls.ca because there is a process which does not include social media slamming and fake reviews that no one cares to read. Real concerns should be resolved in a manner which is conducive to providing a resolution. At “Sober Girls Designated Drivers Vancouver BC” we know a lot of well off “normal” people are very angered that people with disabilities are outdoing them in the search engines and this is why they leave fake reviews on google places. We are sure the shot to their ego was well deserved considering how they have treated people with disabilities their entire life one can only assume. At “Sober Girls Designated Drivers Vancouver BC” we do pride ourselves on the service that is executed and the customer service the drivers provide and although not all our drivers and staff are persons with disabilities they all are Batman to us. We hope the people who have been harassing “Sober Girls Designated Drivers Vancouver BC” reads this blog and realize when they social media bully or prank call and prank book our services to start drama that they may very well benefit from a psychological assessment themselves because if bullying a person with a disability is okay to them than perhaps there is some deep seeded unresolved issues possibly from childhood but we are no experts. Thanks for reading our blog and happy trolling.

 

Posted in Daily Designated Drivers Buzz, Sober Girls Diary.

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