RIDE DEPOSITS NOT CANCELLATION FEE’S /INDUSTRY STANDARDS KNOW HOW
“Sober Girls Designated Drivers Vancouver BC” wants to let you know that any reputable designated driver service will bill you up front a DEPOSIT which should come off the cost of your ride and in turn is your cancellation fee in the event you do not follow through with the ride. Current laws state that designated driving companies are not approved to keep credit card numbers on file and THAN bill cancel fees after the fact because unlike a bank your information will not be secure. We know some people insist they have an account and the only way to show that you as the customer has insisted this is via text or email to the company and you must prompt for this information to be kept on file, but again the information is still not secure because we are not a bank.
“Sober Girls Designated Drivers Vancouver BC” never charges more than the current pick up fee for cancelling and we will never take down or keep your credit card information anywhere in our system because ONLY BANKS have systems secure enough to protect your private and personal information. If you are a customer that insist we keep it on file than you must send us the information from your email or your mobile device, but this does not guarantee access to it via dispatch and is only intended for corporate clients to bill after meetings and staff parties.
“Sober Girls Designated Drivers Vancouver BC” believe in honest service and reasonable rates we feel that no customer should pay a cancellation fee but only a deposit because we are not the doctor’s office or the dentist’s office and taxi companies do not charge any sort of a fee. The fact is that we are not providing the transport vehicle so it makes no sense to charge a cancel fee but instead a deposit which cover the cost of pick up and cancels. A lot of fly by nights and fly by night personal driver companies cost way more than Sober Girls and did you know all designated driver companies have personal driver services? YES personal drivers have been available for years but are round trip services that COST MORE than the designated driver service and is only recommended for SPECIFIC CIRCUMSTANCES.
We know that most of the lower mainland uses “Sober Girls Designated Drivers Vancouver BC” so we are not trying to deter anyone from using other service but simply giving you the information to make an informed decision as a consumer because some companies charge $50 for a CANCEL FEE that is insane. When looking into a service to use investigate the cost of cancelling do they charge a ride deposit and cancel fee because unfortunately in an unregulated industry not everyone operates in the best interest of the consumer.